Notes

Frank L. Schmidt and John E. Hunter, "The Validity and Utility of Selection Methods in Personnel Psychology: Practical and Theoretical Implications of 85 Years of Research Findings," Psychological Bulletin, 1998.

Paul R. Sackett, Charlene Zhang, Christopher M. Berry and Filip Lievens, "Revisiting Meta-Analytic Estimates of Validity in Personnel Selection: Addressing Systematic Overcorrection for Restriction of Range," Journal of Applied Psychology, 2022.

Paul R. Sackett, Charlene Zhang, Christopher M. Berry and Filip Lievens, "Revisiting the Design of Selection Systems in Light of New Findings Regarding the Validity of Widely Used Predictors," Industrial and Organizational Psychology, 2023.

Daniel Kahneman and Amos Tversky, "On the Psychology of Prediction," Psychological Review, 1973.

Nathan R. Kuncel, David M. Klieger, Brian S. Connelly and Deniz S. Ones, "Mechanical versus Clinical Data Combination in Selection and Admissions Decisions: A Meta-Analysis," Journal of Applied Psychology, 2013.

Joseph B. Fuller, Manjari Raman, Eva Sage-Gavin and Kristen Hines, Hidden Workers: Untapped Talent (Harvard Business School and Accenture, 2021).

William Samuelson and Richard Zeckhauser, "Status Quo Bias in Decision Making," Journal of Risk and Uncertainty, 1988.

Paul J. DiMaggio and Walter W. Powell, "The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields," American Sociological Review, 1983.

Josh Hill, "Rethinking HR as a Product with Josh Hill," Definitely Maybe Agile, podcast interview.

Teresa Torres, Continuous Discovery Habits: Discover Products That Create Customer Value and Business Value (Product Talk, 2021).

Gino Wickman, Traction: Get a Grip on Your Business (BenBella, 2011).

Clayton M. Christensen, Taddy Hall, Karen Dillon and David S. Duncan, Competing Against Luck (HarperBusiness, 2016).

Bob Moesta and Chris Spiek, Jobs to Be Done, method and interview resources.

Ethan Bernstein, Michael B. Horn and Bob Moesta, Job Moves: 9 Steps for Making Progress in Your Career (HarperBusiness, 2024).

Dart Lindsley and Eric Anicich, "Reimagining Work as a Product," Harvard Business Review, 2024. Dart Lindsley, host, Work for Humans podcast.

Dart Lindsley and Eric Anicich, "Reimagining Work as a Product," Harvard Business Review, 2024. Dart Lindsley, host, Work for Humans podcast.

Jennah Robichaud, personal conversation with Josh Hill, 6 November 2025. Paraphrased with permission.

David R. Earnest, David G. Allen and Ronald S. Landis, "Mechanisms Linking Realistic Job Previews with Turnover: A Meta-Analytic Path Analysis," Personnel Psychology, 2011.

Gino Wickman, Traction: Get a Grip on Your Business (BenBella, 2011).

J. Richard Hackman and Greg R. Oldham, "Motivation through the Design of Work: Test of a Theory," Organizational Behavior and Human Performance, 1976.

Richard M. Ryan and Edward L. Deci, "Self-Determination Theory and the Facilitation of Intrinsic Motivation, Social Development, and Well-Being," American Psychologist, 2000.

Adam W. Meade, "Psychometric Problems and Issues Involved with Creating and Using Ipsative Measures for Selection," Journal of Occupational and Organizational Psychology, 2004.

Joseph Grenny et al., Crucial Influence (McGraw-Hill). Crucial Learning, "Crucial Influence," official framework resources.

Brian Jabarian and Luca Henkel, "Voice AI in Firms: A Natural Field Experiment on Automated Job Interviews," arXiv, version 2, 2026.

Josh Hill, "Rethinking HR as a Product with Josh Hill," Definitely Maybe Agile, podcast interview.

Talya N. Bauer et al., "Newcomer Adjustment during Organizational Socialization: A Meta-Analytic Review of Antecedents, Outcomes, and Methods," Journal of Applied Psychology, 2007.

Teresa Torres, Continuous Discovery Habits: Discover Products That Create Customer Value and Business Value (Product Talk, 2021).

Reed Hastings and Erin Meyer, No Rules Rules: Netflix and the Culture of Reinvention (Penguin Press, 2020).

Boris Groysberg, Linda-Eling Lee and Ashish Nanda, "Can They Take It With Them? The Portability of Star Knowledge Workers' Performance," Management Science, 2008.

Benjamin Schneider, "The People Make the Place," Personnel Psychology, 1987.