The role
Get clear on what stays in-house.
Decide what this person should own and where your agency or other specialists still fit. We turn that into a clear role, level and pay range before the search.
Flat-fee recruiting. 120-day guarantee.
For consumer brands, sales-led businesses and consultancies. We define the role, headhunt the people and test the match against your work.
The role
Decide what this person should own and where your agency or other specialists still fit. We turn that into a clear role, level and pay range before the search.
Paid work
Interviews and role-specific work exercises help you understand how someone would approach your customers, channels and commercial goals. We agree the criteria before assessing candidates.
Starting over
A mismatch takes weeks to surface and months to unwind. You pay for the same role twice: once for the search that didn't work, and again for the one that follows. The work still needs doing. Your team covers the gap while you start again.
It wasn't a bad hire. It was a good person in the wrong role.
Nobody took the time to understand the difference.
Discover, Define, Headhunt, Understand, Evaluate and Start well. You approve the role, pay, shortlist and offer. We handle the work between.
01
Understand the business, the role and the work.
02
Agree the role, pay, search plan and assessment.
03
Find and approach people against the agreed profile.
04
Explore their experience, judgement and Work Drivers™.
05
Bring the evidence together and test the questions that matter to the decision.
06
Support the offer, transition and early working relationship.
We use a paid Work Simulation where it answers an important hiring question, using authorised information or an anonymised example. Timing depends on the role, market and decision speed.
Emma Dewey built BabyEm Training Agency from nothing. She tried Fiverr, graduates, consultants, recruitment agencies. For twelve years, every hire followed the same pattern: find someone promising, interview them, watch it fall apart within six months.
The business stalled for two years. Not because of the market, but because Emma couldn't get the right people in.
"SuperHired spent more time understanding my business in the first week than any agency had in twelve years combined."
After our discovery process, Emma hired an Operations Manager in September 2025. The difference: we spent two weeks understanding what the role actually required before we looked at a single candidate.
2
weeks of discovery
for BabyEm's 2025 hire
Functional, social, and emotional fit, mapped against that role
120
day replacement guarantee
One replacement search at no additional cost

The hires you've regretted started the same way: a great interview, a strong gut feeling, and hope that this time would be different.
This time, you'll meet people assessed against the work. Where a work exercise helps, you'll see how they approach it before you decide. They'll understand the role they're considering.
You'll have more than a good interview to go on.
Each role is scoped on a free Scoping Call, and the fee is set before we start. A 30% deposit covers discovery and gets the agreed search underway. The remaining 70% is due when an offer is accepted. If we don't place someone, you owe nothing more.
Individual contributor and manager roles
$7,500
flat, per search
Book a Scoping CallRoles with a narrow candidate market or a deeper technical bar
$10,000 to $15,000
Flat. Set by search scope, never by salary
Book a Scoping CallThe same core process, with a more specialized search. We agree the fee based on the role's requirements and the work involved.
Roles that lead a team or own a function
$15,000 to $25,000
Flat. Set by search scope, never by salary
Book a Scoping CallA role that leads a team or owns a function, whatever the title on the door. Scoped on the call.
You can hire through referrals or run a search yourself. We take on the role research, sourcing, screening, candidate communication, and comparison. You stay involved in the decisions without managing each step.
A 120-day replacement-search guarantee is included, subject to the conditions in your service agreement. We'll explain those conditions before you commit. The period starts on their first day of employment.
Our planning estimate is about 5.8 weeks from sourcing to an accepted offer. Timing depends on the role, market and decision speed. We agree the search plan with you. Our timeline shows the assumptions from sourcing to offer accepted. Discovery and any notice period sit outside that estimate.
Agencies are our core. We also hire marketing and go-to-market talent for in-house teams at consumer brands, sales-led businesses and consultancies. That means marketing-related roles, not general sales recruitment. HR and operations searches are considered on enquiry.
Our fee is fixed. You know the number before we start. It does not rise with the salary you pay.
Everything. The discovery deliverables, the Right Person Profile, the Work Driver analysis, the Job Deck, the salary benchmark. These are yours regardless of outcome. Clients tell us the discovery alone changed how they think about the role.
A flat fee only makes sense for certain hires. Here are the situations where we do our best work. When we're not a fit, we'd rather say so now and not waste your time.
We work with companies across the United States and select international teams.
If we're not right for this one, we'll tell you on the Scoping Call.
Book a free Scoping Call, a video call with our founder Josh Hill, to discuss the role, budget, and timing. Or send what you know so far using the form below, and we'll reply by email within one business day.